Virtual Receptionist Advantages

You know the importance of never missing a business call. What you might not know is that Alert Communications' virtual live receptionist services are the ideal solution. Take a look at the service and cost-savings advantages of using Alert's live receptionists.

• Hiring a receptionist is an investment in salary, benefits, paid vacation and unscheduled sick days – not to mention overhead – with phone coverage for just 40 hours each week. The average cost? Around $45,000 annually.
• Alert clients with a low-call volume spend about $1,200 annually, and higher-volume clients average about $4,800. Plus, calls are answered 24/7 and 365 days a year. Significant savings over a salaried receptionist.
• An automated voice-mail system can handle calls around the clock, but your customers reach a machine, not a live person. If you need bilingual services, an automated system may not be able to handle that.
• No matter when your customers call, they'll always reach an Alert virtual receptionist or bilingual receptionist who can help them reach you.

Alert also provides you with additional services and resources:

• Messages are instantly forwarded via e-mail to your computer and mobile device.
• Call screening ensures you're immediately aware of prospective-client calls that can be directly connected to your phone.
• Customized call reports allow you to track a variety of metrics.

The smart alternative to hiring an in-house receptionist or automated answering service is Alert Communications' virtual receptionist services. At a fraction of the cost, you can save money, while maintaining the high level of service you expect for your customers.